 FIND A HOTEL |
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What is St. Petersburg Hotels?
St. Petersburg Hotels is an Internet-based accommodation booking service offering discounted room rates for a large number of top hotels in St. Petersburg, Russia. Moscow Hotels is an independent company, and we have exclusive contracts with each of our partner hotels, allowing us to offer the best rates available on all accommodation. We are unbiased and impartial, so you can rely on our experienced sales team to help you find the best St. Petersburg hotel for you no matter what your budget. |
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How can I contact St. Petersburg Hotels?
If you have questions concerning your reservation, or if you want to talk to a member of the St. Petersburg Hotels sales team about any aspect of your trip to St. Petersburg, feel free to contact us by email at mail@st-petersburg-hotels.com, by telephone on +7 812 303-8647, or by fax on +7 812 303-8648. We will be happy to help you any time during our office hours (Monday to Saturday, 09.30 to 10.30 GMT +3). |
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If I have any concerns or complaints about my bookings, who should I contact?
By booking a hotel room through St. Petersburg Hotels, you are contracting directly with us, and not with the hotel you choose. You should therefore always contact St. Petersburg Hotels first. Not only are we the only party able to alter or cancel your booking, we are also your first point of contact if you have any serious complaints about the standards of service or accommodation provided. We are more likely to be able to resolve difficulties directly with the hotel management than individual travelers are. |
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Can I trust the information on the St. Petersburg Hotels website?
At St. Petersburg Hotels, we do everything we can to keep our hotel reviews and information up-to-date and accurate. Before a hotel is advertised on our website, a team of our travel experts visits the hotel in question to view accommodation in all classes and inspect all facilities and amenities. We also constantly monitor developments at the hotels we feature, and update our reviews accordingly. However, we do deal with a large number of hotels, and we cannot guarantee that all details of services, amenities, room furnishings, etc., are 100% accurate at present. To ensure that you have the very latest information on your chosen hotel, we do suggest that you check their own website before traveling. The photographs featured on St. Petersburg Hotels are there to give a general impression of what you can expect from the accommodation you choose. They represent the rooms we have seen on our visits to each hotel. This does not mean that they are identical to the room you are reserving, as within each room category there can be variations in size, decor and furnishing. However, if the accommodation provided differs significantly from that advertised on the website, do please contact St. Petersburg Hotels customer services team so that we can rectify the problem. |
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