Frequently Asked Questions

At St. Petersburg Hotels, we are always eager to hear from our customers, and ready to help with any queries you may have concerning the company, the hotels we feature, our online booking system or any of the travel services we feature. Our experienced and friendly customer services staff will be happy to answer all your queries. You can call us (+7 812 303-8647), fax us (+7 812 303-8648) or send us an email (mail@st-petersburg-hotels.net), and we'll get back to you as soon as possible. We answer calls during our office hours (Monday to Saturday, 9.30am to 10.30pm, GMT +3), and we will do our best to answer all faxes and emails within 24 hours of their receipt.

Before you get in touch, however, check below for the answers to the most common questiona we receive from our customers. If you can't find what you're looking for, then don't forget we're waiting to hear from you.

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